You bought your device pre-owned or refurbished, and the previous owner redeemed the promotional deal associated with the device.

You didn’t see a prompt to sign in to your Dropbox account or create a new Dropbox account.

For instance, you can’t redeem the promotion for the Lenovo 100 GB for 6 months more than once, even if you buy multiple eligible Lenovo devices.

You have already redeemed a promotion on a Lenovo device-you’re only eligible to redeem the same type of promotional deal once.

There are a variety of reasons you may not be eligible to redeem promotional space: Why am I not eligible for promotional space? The promotional space is only available to the original buyer of the new, eligible device.

Can I get the promotion on a refurbished or used device? No, the promotional space is not transferable once it has been redeemed. Can I transfer my promotional space to another Dropbox account? For example, you can’t redeem the promotion for the Lenovo 100 GB for 6 months more than once. Each Dropbox account can only redeem the same type of promotion once. If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times? Your device may be eligible if you see a prompt to install Dropbox. Which Lenovo devices are eligible for the promotion? The promotion must be redeemed within 6 months of the date of purchase of your device.

How much time do I have to redeem the promotional space? The 100 GB of promotional space on select models of Lenovo devices is valid for 6 months from the date the promotion is redeemed.

Dropbox 100gb plan